Luxe Studio Burj View • Steps to Dubai Mall + Pool

لن تتكرر Positive: مكان الفندق فقط Negative: 1) كرت باب الفندق اذا ضاع ندفع 300 درهم و هذا الشي غير منطقي 2) العاملين في خدمة النزلاء خدمتهم سيئة ولا يعرفون التعامل مع النزلاء 3) لا يوجد مناشف كافية ولا كلينكس ولا ماء واحد للشرب في اليوم و يقولون انها خدمة على مدار 24 ساعة ولكن في الحقيقة العكس تماما و الخدمة بطيئة جدا 4) لا يوجد خدمة حمل الحقائب ولا عربة لحمل الحقائب ولم يتم كتابة هذا الشيء قبل الحجز ( اخدم نفسك بنفسك )

Great value for a fabulous location. Contact management before arrival to ensure smooth entry. Negative: It took some time to get ahold of the person to let us in. We arrived early, but had not made WhatsApp contact with the manager prior to arrival. Definitely do that if you are staying there. There is no reception or lobby, or general hotel services. We spent a lot of time sitting around not knowing anything, until we received a message from the manager. Once we made contact the manager was very helpful, and got us into our place a couple of hours early. Once we had the contact info things went pretty smoothly, but until then there was a lot of unknown, including the people in the building lobby not knowing what Creston Suites is.

Managers like Mahmoud makes your life easy when you plan a holiday in a totally new country, different from your own cul Positive: Apart from the ambience, view and cleanliness, Mahmoud ( manager) was the best. He was so accomodating and professional. He made sure that all our needs were catered for! Beautiful service x Negative: Everything was up to our standards. No complains